Interaction Steps or 7 Action Phases According to Donald Norman
Description of the 7 Action Phases
Input Device and Output Device:
PineTime (Smartwatch).
The PineTime turns on/off when operated or is awakened/put into standby mode. The touch-sensitive display shows the graphical user interface of the InfiniTime firmware, along with the control elements. These can be operated using finger or swipe gestures. The executable buttons call up the respective function or application.
(1) Formulate the Goal
Change the daily steps goal in the pedometer settings from the default of 5,000 steps to 10,000 steps.
(2) Formulation of Intent / Alternative (Intention)
Edit the daily steps goal in the settings. Raise the hand and position it. Operate the touch-sensitive display.
(3) Define the Action / Action Sequence
Wake the PineTime display from sleep mode using finger/swipe gestures or the side button on the device. From the start screen, swipe left to right on the display to access the general settings menu. Four buttons with symbols will be displayed: “Sun,” “Flashlight,” “Alarm,” and “Gear.” Select the button with the “Gear” symbol to access more specific settings.
After selecting the gear button, a list of 9 setting options will appear as buttons with text titles and small symbols. Since not all 9 menus fit on one “page,” the screen must be scrolled down (a scroll bar is visible on the right side of the screen). By swiping down, you can reach the “Steps” setting, where the daily goal can be defined using the “+” and “-” buttons in increments of 1,000 steps. The action can be completed by doing nothing or entering standby mode.
(4) Execute the Action
The user bends their arm to bring the smartwatch closer. Once the optimal position is reached, the smartwatch display is awakened from sleep mode. This can be done depending on the settings with a “raise-wrist” (arm movement), “single-tap,” or “double-tap.”
Once the PineTime display is turned on, the desired start screen (showing time, date, heart rate, and step count) is visible. From the start screen, the user swipes from left to right to access the general settings menu (assuming they remember the gestures correctly and perform them correctly the first time).
From the 4 displayed buttons with symbols (“Sun,” “Flashlight,” “Alarm,” and “Gear”), the user selects the gear symbol and taps it once to access the more detailed settings menu. In the settings menu, a scrollable list with 9 additional menu buttons appears. Since the menu with the text “Steps” (and its respective symbol) is not displayed on the first page, the user must swipe from bottom to top to scroll through the list. On the second page, the button with “Steps” appears, leading to the steps setting.
After tapping the “Steps” button, the display shows the setting with the heading: “daily steps goal.” In the center, the currently set steps for the daily goal are displayed, with two buttons below it showing “+” and “-” symbols. The user can increase the number in increments of 1,000 steps.
To change from 5,000 steps to 10,000 steps, the user presses the “Plus” button 5 times. The display updates accordingly. The action is completed by doing nothing or activating standby mode, or with another finger gesture.
(5) Perceiving the State
An activated display indicates that the smartwatch is operable. A deactivated display shows that the smartwatch is in sleep mode or the battery is depleted. After each gesture, a different graphical interface appears on the display, which the user perceives. The user reacts to the respective change in the interface and applies the corresponding next action step. They see the control elements of the watch, which are graphically displayed, e.g., with symbol images, buttons, or text.
(6) Interpreting the State
The user recognizes the symbols and, if applicable, text headings, and assigns them to corresponding functions. Drawing from previous experience with touch display interfaces, such as those on tablets or laptop trackpads, the user applies this knowledge. Tapping a button means that the corresponding program or function will be executed. A scroll bar indicates to the user that they can scroll the page up or down, which can be done with a swipe gesture.
By pressing the side button on the device, the smartwatch display turns on or some control elements can be activated.
(7) Evaluating the Result
Once the value of 10,000 steps is displayed in the steps setting for the “daily steps goal,” the user has achieved the goal. All necessary actions for the desired outcome have been completed. Since there is no “Save” button in the settings, the setting is automatically saved. The user either does nothing, and
Leave a Reply